Frequently Asked Questions
- What is the Convergys CM Development Program?
- How long does it take to complete the Convergys CM Development Program?
- How much does the Convergys CM Development Program cost?
- What if I have fewer than 30 college credits?
- When can I enroll in Bellevue University's bachelor's degree completion program?
- What if I already have a bachelor's degree?
- How do I apply for tuition assistance?
- What is the Reimbursement Payment Option?
- Where is Bellevue University?
- What are the requirements for admission to Bellevue University?
- How long has Bellevue University offered online learning?
- Is Bellevue University accredited?
- Will Convergys accept the online grade report printed from the B.R.U.I.N. (Bellevue University Real-Time Users Information Network) system as proof of the grade?
- What is Bellevue University's transfer policy?
- What can I expect from my Admissions Counselor?
- Why does Bellevue University need my Social Security Number (SSN)?
- Can you tell me more about the history of Bellevue University?
- I see Bellevue University degrees are based on semester credit hours and other universities (typically community colleges) use quarter credit hours. Is there a difference - and, if so, what is the difference?
Answer
How do I apply for tuition assistance?
To participate in the Convergys tuition assistance plan, complete a course application for approval prior to the start of the program. Your manager will confirm that you are not on a performance improvement plan. HR Direct then reviews your application to verify eligibility, degree program, and major. When you have completed the course, you are required to complete a request for tuition reimbursement for the approved course and submit proof of grades attained and fees paid to HR Direct.
The Convergys Customer Management Development Program must be initiated and completed while you are employed by Convergys and you must be employed by Convergys at the time of the reimbursement payment. It may take up to two pay cycles to receive reimbursement once you have submitted your request.