Frequently Asked Questions

Answer

What if I already have a bachelor's degree?

If you've already earned a bachelor's degree, you can enroll in the Convergys CM Development Program, earn a second bachelor of science degree, and gain a broader knowledge of our industry. The courses are specifically designed for Convergys employees.

Or, take your education to the next level with a second bachelor's degree by completing the Convergys CM Development Program Certificate of Completion courses.

What is the difference between the bachelor's degree program and the Convergys CM Development Program Certificate of Completion learning program?

Both build off the Convergys CM Development Program courses. When you successfully complete the courses, you will receive 36 college credit hours and a Convergys CM Development Program Certificate of Completion. If you choose to build on your Convergys CM Development Program courses with general education and electives courses, you can complete your Bachelor of Professional Customer Contact Management from Bellevue University. If you already have a bachelor's degree, you will earn a second degree by successfully completing the 12 Convergys CM Development Program courses.