The Convergys CM Development Program was developed by Convergys senior management, Bellevue University, and leading experts in contact center management. The Courses in the program are based on our case studies, reports, and terminology.
When you enroll, you'll participate in online classrooms reserved exclusively for Convergys employees. So you can share ideas, knowledge, and experiences that relate to our business and the real-world topics that are relevant to Convergys today.
Best of all, you go through the program class-by-class with the same group of Convergys co-workers, forging friendships and a tight professional network that can support you for years to come. Your professors and advising staff will be with you every step of the way, too.